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ஆதரவு மன்றம்

Chashes or stalls at close

  • 9 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD
பதிவிடப்பட்டது

Chashes or stalls at close

Chashes or stalls at close

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 15.0 r0
  • Google Update
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Motive Plug-in for Mozilla Browsers
  • LastPass Plugin
  • Picasa plugin
  • VLC media player Web Plugin 2.1.3
  • 5.1.30514.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPWLPG
  • GEPlugin
  • SumatraPDF Browser Plugin
  • NDS Player Plugin
  • Motive Management Plug-in for Mozilla Browsers

பயன்பாடு

  • Firefox 33.1.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1.1/WINNT/en-US/

நீட்சிகள்

  • Blur (Formerly DoNotTrackMe) 4.5.1334 (donottrackplus@abine.com)
  • FEBE 8.0.5 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • GPU Accelerated Flash Player 1.30 (gpuacceleratedflashplayer@stas)
  • LastPass 3.1.54 (support@lastpass.com)
  • NoScript 2.6.9.6 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • SSL Version Control 0.4 (jid1-ZM3BerwS6FsQAg@jetpack)
  • TrackMeNot 0.8.13 (trackmenot@mrl.nyu.edu)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Bitdefender Wallet 1.0 (ffpwdman@bitdefender.com) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 965 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a02
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.autostart: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: http://my.earthlink.net/
  • browser.startup.homepage_override.buildID: 20141113143407
  • browser.startup.homepage_override.mstone: 33.1.1
  • browser.tabs.loadInBackground: False
  • dom.max_chrome_script_run_time: 60
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.1.1
  • keyword.URL:
  • media.gmp-gmpopenh264.lastUpdate: 1413385496
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1418046602
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1417905784
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • plugin.state.npmozcouponprinter: 1
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.default_personal_cert: Select Automatically
  • security.tls.version.min: 1
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1416253026

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5324 தீர்வுகள் 23508 பதில்கள்
பதிவிடப்பட்டது

hello tyty, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

hello tyty, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205

14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205

philipp மூலமாக திருத்தப்பட்டது

philipp
  • Top 25 Contributor
  • Moderator
5324 தீர்வுகள் 23508 பதில்கள்
பதிவிடப்பட்டது

thanks for reporting back, does it make any difference when you disable firefox health report in the firefox ≡ menu under options > advanced > data choices?

thanks for reporting back, does it make any difference when you disable firefox health report in the firefox ≡ menu under options > advanced > data choices?
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I still Forcing it to close. Need help. 14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205

I still Forcing it to close. Need help. 14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205
philipp
  • Top 25 Contributor
  • Moderator
5324 தீர்வுகள் 23508 பதில்கள்
பதிவிடப்பட்டது

any difference when you disable "telemetry" as well under options > advanced > data choices? (those changes also might take a restart of the browser before they have an effect)

any difference when you disable "telemetry" as well under options > advanced > data choices? (those changes also might take a restart of the browser before they have an effect)

philipp மூலமாக திருத்தப்பட்டது

FredMcD
  • Top 10 Contributor
4271 தீர்வுகள் 59900 பதில்கள்
பதிவிடப்பட்டது

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


The crash reports flagged these programs;

lpxpcom.dll = LastPass

avcuf32.dll = BitDefender

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' -------------------------- The crash reports flagged these programs; lpxpcom.dll = LastPass avcuf32.dll = BitDefender
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

It was disabled

It was disabled
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Disabled add on made no differance.

Disabled add on made no differance.
FredMcD
  • Top 10 Contributor
4271 தீர்வுகள் 59900 பதில்கள்
பதிவிடப்பட்டது

It was disabled What was disabled?


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

''It was disabled'' What was disabled? --------------- '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.