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ஆதரவு மன்றம்

PDF downloads consistently fail

  • 3 replies
  • 2 இந்த பிரச்னைகள் உள்ளது
  • Last reply by brianvt
பதிவிடப்பட்டது

For the last several versions of Firefox, all attempts at PDF downloads fail. On rare occasions I can go to Save As..., get a dialogue box and save the file. But 80+% of the time it just fails and I have to go and paste the URL into Safari to get the file. Every time Ffx. upgrades I think this might get fixed, but it hasn't. I'm running AdBan and Do Not Track Me in both browsers, so that shouldn't be the issue. Please advise.

For the last several versions of Firefox, all attempts at PDF downloads fail. On rare occasions I can go to Save As..., get a dialogue box and save the file. But 80+% of the time it just fails and I have to go and paste the URL into Safari to get the file. Every time Ffx. upgrades I think this might get fixed, but it hasn't. I'm running AdBan and Do Not Track Me in both browsers, so that shouldn't be the issue. Please advise.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus:

If you continue to have issues please do report back and we would be have to investigate.

Read this answer in context 1

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Version 5.38.5.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.5
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 5.1.20513.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • RealPlayer Plugin
  • iPhoto6

பயன்பாடு

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:33.0) Gecko/20100101 Firefox/33.0

கூடுதல் தகவல்

guigs 1072 தீர்வுகள் 11697 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus:

If you continue to have issues please do report back and we would be have to investigate.

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus: *[[What to do if you can't download or save files]] *[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet] *[http://kb.mozillazine.org/Antivirus_software] If you continue to have issues please do report back and we would be have to investigate.
FredMcD
  • Top 10 Contributor
4247 தீர்வுகள் 59410 பதில்கள்
பதிவிடப்பட்டது

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Yes, went to the link, What to do if you can't download or save files," and the 2nd step solved the problem--I had moved the folder designated to receive downloads and the chosen path now only led to an alias. Correcting the path to the downloads folder seems to have solved the issue, based on 2 successful tries from different websites. Thanks!

Yes, went to the link, What to do if you can't download or save files," and the 2nd step solved the problem--I had moved the folder designated to receive downloads and the chosen path now only led to an alias. Correcting the path to the downloads folder seems to have solved the issue, based on 2 successful tries from different websites. Thanks!