Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keep getting this: Sorry, an error occurred while trying to publish. {"status":500,"message":"Error: [object Object]"}

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by iamjayakumars

My daughter is the first time user of Thimble. She is using your amazing tools to create a webpage but she can't save her work at all. Everytime she press SAVE, a message: Sorry, an error occurred while trying to publish. {"status":500,"message":"Error: [object Object]"} . Any suggestion to solving this problem will be greatly appreciated

My daughter is the first time user of Thimble. She is using your amazing tools to create a webpage but she can't save her work at all. Everytime she press SAVE, a message: Sorry, an error occurred while trying to publish. {"status":500,"message":"Error: [object Object]"} . Any suggestion to solving this problem will be greatly appreciated

All Replies (1)

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"