Firefox cannot sync. Wrong key. New Sync. Clear profiles. Different OS-s க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/10240762014-10-24T08:43:55-07:00Hi Amberon,
Did you reset your password prior to experiencing this bug. If so, we had a bug up until2014-10-24T08:43:55-07:00ckarlofhttps://support.mozilla.org/ta/questions/1024076#answer-645377<p>Hi Amberon,
</p><p>Did you reset your password prior to experiencing this bug. If so, we had a bug up until Fx 33 that triggered this error after a password reset: <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1056523" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1056523</a>
</p><p>From your logs, it appears you are running Fx 32.
</p><p>I recommend:
</p>
<ul><li> Make sure at least one browser has your data (bookmarks, history, etc)
</li><li> Disconnect from sync on all your browsers
</li><li> Upgrade all browsers to Fx 33
</li><li> Reset your Firefox account password
</li><li> Login back into Sync on all your browsers
</li></ul>> I cannot create new acount because all my stuff in Firefox "cloud" now.
Do you mean that you no2014-10-23T12:08:33-07:00rfkellyhttps://support.mozilla.org/ta/questions/1024076#answer-645057<p>&gt; I cannot create new acount because all my stuff in Firefox "cloud" now.
</p><p>Do you mean that you no longer have a copy of your bookmarks etc locally?
</p>Hi Amberon, do you have any other devices connected to this account, or is it just a single device? 2014-10-23T12:07:46-07:00rfkellyhttps://support.mozilla.org/ta/questions/1024076#answer-645056<p>Hi Amberon, do you have any other devices connected to this account, or is it just a single device? In the past when we've seen this problem it has been because of multiple devices getting into a conflict over the login state.
</p>UPDATE
2014-10-23T00:45:18-07:00Amberonhttps://support.mozilla.org/ta/questions/1024076#answer-644796<p>UPDATE
</p>Actual pastebin http://pastebin.com/ZnnYM7xk
Thanks, but 1) and 2) didn't help me.
I cannot create 2014-10-17T08:20:18-07:00Amberonhttps://support.mozilla.org/ta/questions/1024076#answer-642467<p>Actual pastebin <a href="http://pastebin.com/ZnnYM7xk" rel="nofollow">http://pastebin.com/ZnnYM7xk</a>
</p><p>Thanks, but 1) and 2) didn't help me.
I cannot create new acount because all my stuff in Firefox "cloud" now.
</p><p>I'm having this problem for almost 2 months in all new installed firefoxes
Please help me.
</p>Hi Amberon, thanks for grabbing the sync log and sanitizing it but it appears you deleted it from pa2014-10-06T17:20:17-07:00Noah_SUMOhttps://support.mozilla.org/ta/questions/1024076#answer-637750<p>Hi Amberon, thanks for grabbing the sync log and sanitizing it but it appears you deleted it from <a href="http://pastebin.com" rel="nofollow">pastebin.com</a>. Could you reupload it? And set the paste expiration for at least a week.
</p><p>I plan to show the Sync devs your log and get a answer but another user reported this exact same problem and they recommended these steps.
</p><p><strong>Reply from Sync developer:</strong>
We've seen occasional instances of this in the past; things they can try in increasing order of brutality:
1) Disconnect from sync and re-connect
2) Go through the password reset flow on their FxA account
3) Delete and re-create their FxA account
Hopefully the first will resolve it.
</p><p>For the first one, you will need to go into the Sync preferences area of Firefox and click the "Disconnect" button. Then I believe the button will change to "Connect" or "Reconnect". Maybe wait a minute after disconnecting to give Sync time to do it properly then press the connect/reconnect button.
</p><p>Let me know which step ends up fixing the problem for you.
</p>