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Installed to new system because old system was updated to Win11 and it failed. Old system is only partially operable. Trying to copy (export and import html files) of the bookmarks to the new system, but even though the import seems to have worked, I cannot get the program to show the bookmarks correctly (or at all). They appear in the Manage Bookmarks window but will not appear on the desktop view. What am I doing wrong? When I import them, I select the All Bookmarks item to copy to but it copies everything to the Bookmarks Menu folder.

Logged onto my laptop this morning, just like every other morning. Firefox opened as if I had never used the browser before. Asked that I sent up a new profile. Could not access my existing profile. I can't find files anywhere on my computer with the information. If I open any of the old Firefox folders, I get a new set-up. Is there anyway to recover my bookmarks and passwords? Not feeling like this is a very secure product right now.

I've always had my "Open previous windows and tabs" setting on and its never failed for me but today I opened Firefox and it none of my previous windows opened, it just opened to a blank window and I've tried to recover my previous sessions but my "Recently closed windows" tab in history won't open. Not really sure what to do here as I would like to have my previous windows since I didn't bookmark them which I probably should've done

Out of the blue all my bookmarks and passwords disappeared, When I follow your instructions there are no backups in your files. Toolbar is missing and right clicking shows a check mark but no toolbar, I have already switched to Chrome and guess what they have all my bookmarks but no passwords. Passwords are no problem I saved them more so than you backed up your files. I guess it was an update, I don't know. I am 85 years old and have used Firefox a number of those years, probably longer than whoever reads this has has been with us.I guess you know which path I'll be taking from now on. Just thought I would let you know. PS and there will not be anymore automatic updating I'll do it myself I trust me. Stick a fork in me I'm done !

My computer ran into an error and restarted and I lost my entire browsing history, bookmarks, extensions, etc. Now I have nothing saved and the only browsing history my computer is showing is when I briefly opened microsoft edge. I regularly used duckduckgo, so most of my data is gone. Is there anything that can be done or is it just gone.

ello. My favorites have disappeared from my Windows 11 PC. It has happened once before and then I was able to get them back by deleting the sqlite file, now it doesn't work and I need your help with ending firefox processes etc.

My bookmarks have been deleted after firefox automatical update on 15/3/2026. Does anybody know how to recover them? I have tried to import and back up but I couldn't see a solution . thanks

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

Hi, I opened Firefox to continue with my work, just to get greeted with a 'start a new profile' page. All my profiles, saved data, history, add-ons and customization, were discconected/removed. Even on my phone it logged me out from my account- logging back in doesnt retrieve my history from my previous sessions on my desktop device.

I tried logging in to my account, checking if theres an 'old firefox' folder on my device or anything like that, but it did not retrieve any of my old data.

Just to clarify, I have not played around with my settings, left or deleted anything, so I really dont understand why I've just came back to nothing.

Was wondering why this happened, how do I know this won't happen in the future, and if, when possible, how can i get all my data back?

Thanks

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

Ich habe das Problem, dass ich in einer Anwendung in Firfox die Tasten nicht drücken konnte. Also bin ich auf reparieren gegangen. Jetzt habe ich alle meine Einstellungen verloren! Wie komme ich wieder zurück?

After a usual, recent automatic Firefox update my passwords and other data (bookmarks, history etc) are missing. The update took place around March 4 and on March 10 I used Smart Switch by Samsung to transfer and sinc my phone data on my pc. After this operation I noticed the missing data and all attempts for the various methods to restore data were unsuccessful. Please advice on how to restore passwords etc..

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code