Showing questions tagged:

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (மேலும் படிக்க)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Open 1

Why I don't see VPN button?

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help w… (மேலும் படிக்க)

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help with VPN. What can I do to enable this feature?

Open 3

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (மேலும் படிக்க)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

Open 6 8

Firefox generates a crash report when I close it

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which … (மேலும் படிக்க)

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

Open 1

I receive a "To display this page, Firefox must send information" warning everytime I login to my work websites (they use MS 365)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must… (மேலும் படிக்க)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

Open 2

Cannot sign in with Google

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't. Whenever I click on the "sign in with Google", it r… (மேலும் படிக்க)

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't.

Whenever I click on the "sign in with Google", it redirects me to the "accounts.google.com" page, prompting me to choose my account, but once I do, I get redirected to "accounts.google.com/gsi/transform", which is just a blank page with nothing in it (see image attached).

I know this is not a problem with Google, as I have no problem signing in anywhere else.

This happened to me once before, but the reason was one of my extensions, which for some reason interfered with the sign in; however, this time this solution does not work. I tried disabling every single one of my extensions, turning all kinds of protections in the settings on and off, deleting all cache for all relevant sites, but to no avail.

I of course also tried looking this problem up on the internet, but whenever I found someone with this problem, the solution that worked for them was always just disabling an extension.

Thank you for any answer.

Open 10