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Save password and bookmark popups not working

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 172 views
  • Last reply by cozy_b
  • தீர்வுற்றது

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing.

After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear.

Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing. After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear. Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Bingo. It was the hardware acceleration. Tools --> Options --> Advanced. Uncheck "Use hardware acceleration when available" and it works fine. Thanks!