Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My firefox keeps freezing the browser and when I check my cpu usage it is running at over 200,000! it's taking all of my CPU just to run it.

  • 5 பதிலளிப்புகள்
  • 15 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cglupker

dreamcyn222
dreamcyn222
more options

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it.

I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes.

I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it. I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes. I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

Read this answer in context 👍 0

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

dreamcyn222
dreamcyn222 கேள்வியின் உரிமையாளர்
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

dreamcyn222
dreamcyn222 கேள்வியின் உரிமையாளர்
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome.

See this:
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

cglupker
cglupker
more options

Insanity that it takes this kind of work to get a browser to function correctly. Is Mozzilla TRYING to ruin Firefox. Every update it's slower and more buggy. Since the last update, it freezes so much, it's basically a worthless browser.

Google the problem, people are jumping to chrome for the exact issue.