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Lost bookmarks

terrycoffey20
terrycoffey20
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For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I did. Then I had to change my password because I could not remember what mine was. Now, I have lost all my bookmarks and stored passwords. How can I recover them?

For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I did. Then I had to change my password because I could not remember what mine was. Now, I have lost all my bookmarks and stored passwords. How can I recover them?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Unfortunately, if you Reset your Mozilla Account login, your Sync cloud data was flushed. So we need to help you find local files on your computer from before that.

Do you have a folder on your Windows desktop named "Old Firefox Data"? This is only created if you used the Refresh feature in Firefox. If you see the folder, check inside to see how old the files are. That would determine whether it makes sense to restore them.

Next, could you try the first section of the following article about checking for other profiles: Recover lost or missing Bookmarks. Anything useful there?

Helpful?

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