Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FREEZES ALL THE TIME

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Wayne Mery

I have never been a big fan of your products. However, i WAS curious about your email client, Thunderbird. So I decided to download it and try it out. THAT WAS A MISTAKE. I have a pretty good computer and have had vert little issues with other products from other companies. You products tend to freeze ALOT and I have spent the last 10 minutes attempting to enter my email information (e.g email and password) and keeps saying "UNABLE TO LOG IN AT SERVER, 'Probably wrong configuration username or password." I change the change the password and still nothing, so I manually entered protocol, hostname etc. and I am still getting same message. I check my firewall settings just be sure things were good. I checked with the my email and everything was ok there. What do wrong?

I have never been a big fan of your products. However, i WAS curious about your email client, Thunderbird. So I decided to download it and try it out. THAT WAS A MISTAKE. I have a pretty good computer and have had vert little issues with other products from other companies. You products tend to freeze ALOT and I have spent the last 10 minutes attempting to enter my email information (e.g email and password) and keeps saying "UNABLE TO LOG IN AT SERVER, 'Probably wrong configuration username or password." I change the change the password and still nothing, so I manually entered protocol, hostname etc. and I am still getting same message. I check my firewall settings just be sure things were good. I checked with the my email and everything was ok there. What do wrong?

All Replies (1)

Please Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Does the problem change? If it does not, who is your mail provider?

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.