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NS_ERROR_INTERCEPTION_FAILED when trying to download stickers on WhatsApp Web

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

For probably years now, I have this problem on my laptop. WhatsApp Web can't load any stickers - not that I send, receive or any in my drawer.

I can't understand why it's specifically WhatsApp and specifically the stickers, but I tried to fix it: - I logged off and on to WhatsApp Web, didn't help. - I disabled then removed all extensions, didn't help. - I've removed all profile data, didn't help. - I reinstalled Firefox after wiping the AppData folder, didn't help.

This problem has persisted over updates and doesn't happen in Chrome - stickers download there just fine. It also doesn't happen on any other computer I use with Firefox.

I tried to investigate the cause of the problem. First off, the sticker HTTP request on the network tab fails with the weird error status NS_ERROR_INTERCEPTION_FAILED or NS_BINDING_ABORTED (both appear). The console says the following:

Failed to load ‘https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=’. A ServiceWorker passed a promise to FetchEvent.respondWith() that rejected with ‘TypeError: NetworkError when attempting to fetch resource.’.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=. (Reason: CORS request did not succeed). Status code: (null).

I thought it was a CORS thing, but it doesn't seem to actually be the reason - after googling, "CORS request did not succeed" just seems to be a failed request and unrelated to CORS. I ran Wireshark to sniff the request, and what I found was that Firefox sends an OPTIONS request (even though it doesn't log it in the Network tab), the OPTIONS request is answered with a 200 OK, and then this error occurs.

This convinces me that this is an internal problem with Firefox or with some other program on my computer that interferes specifically with Firefox. Any ideas as to what could be the issue? I'll be happy to supply more logs if needed.

For probably years now, I have this problem on my laptop. WhatsApp Web can't load any stickers - not that I send, receive or any in my drawer. I can't understand why it's specifically WhatsApp and specifically the stickers, but I tried to fix it: - I logged off and on to WhatsApp Web, didn't help. - I disabled then removed all extensions, didn't help. - I've removed all profile data, didn't help. - I reinstalled Firefox after wiping the AppData folder, didn't help. This problem has persisted over updates and doesn't happen in Chrome - stickers download there just fine. It also doesn't happen on any other computer I use with Firefox. I tried to investigate the cause of the problem. First off, the sticker HTTP request on the network tab fails with the weird error status NS_ERROR_INTERCEPTION_FAILED or NS_BINDING_ABORTED (both appear). The console says the following: Failed to load ‘https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=’. A ServiceWorker passed a promise to FetchEvent.respondWith() that rejected with ‘TypeError: NetworkError when attempting to fetch resource.’. Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=. (Reason: CORS request did not succeed). Status code: (null). I thought it was a CORS thing, but it doesn't seem to actually be the reason - after googling, "CORS request did not succeed" just seems to be a failed request and unrelated to CORS. I ran Wireshark to sniff the request, and what I found was that Firefox sends an OPTIONS request (even though it doesn't log it in the Network tab), the OPTIONS request is answered with a 200 OK, and then this error occurs. This convinces me that this is an internal problem with Firefox or with some other program on my computer that interferes specifically with Firefox. Any ideas as to what could be the issue? I'll be happy to supply more logs if needed.
Attached screenshots

All Replies (4)

nitzan.bueno said

It also doesn't happen on any other computer I use with Firefox.

Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Disable any third-party software related to anti-virus, security, firewall, VPN, proxy, filtering etc.

Helpful?

zeroknight said

nitzan.bueno said

It also doesn't happen on any other computer I use with Firefox.

Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Disable any third-party software related to anti-virus, security, firewall, VPN, proxy, filtering etc.

Didn't work... Also I just noticed it happen in SoundCloud as well.

Helpful?

I also tried loading the browser in Safe Mode, didn't help as well. I'm not sure of the connection between WhatsApp and SoundCloud, but these are the only two websites I've noticed this problem in.

Helpful?

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Boot the computer in Windows Safe Mode with network support to see if that has effect.

Helpful?

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