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you installed an update or something and emptied my password manager.

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by cor-el

where are my passwords? And why can't I do chat with a company employed tech?

where are my passwords? And why can't I do chat with a company employed tech?

All Replies (2)

You could try retrieving lost passwords by using the logins-backup.json file in the user Profile folder. Although this would need to be done sooner rather than later.

If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Close all Firefox windows. Move logins.json to a backup folder. Copy logins-backup.json to a backup folder. Rename logins-backup.json to logins.json. Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files from the backup folder.

TechHorse மூலமாக திருத்தப்பட்டது

Did you try to reboot the computer? Did you only lose the logins or other data as well ?