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2FA Problem

  • பதில்கள் இல்லை
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views

so i was using google auth app in my phone to use it as 2FA for my firefox account but i formated my android device and i didn't know that google auth app is not syncing logins, and for the recovery codes my device was compormised by ransomware and i formated my pc but i have information that can prove that i'm are the owner of the account, i have the: email, phone, primary password (for the passwords vault in firefox), what devices was running on the account, etc..... but there's no direct way to contact mozilla, so i'm here to ask for help.

so i was using google auth app in my phone to use it as 2FA for my firefox account but i formated my android device and i didn't know that google auth app is not syncing logins, and for the recovery codes my device was compormised by ransomware and i formated my pc but i have information that can prove that i'm are the owner of the account, i have the: email, phone, primary password (for the passwords vault in firefox), what devices was running on the account, etc..... but there's no direct way to contact mozilla, so i'm here to ask for help.