Haven't been receiving mail for three days.
The update log says my Thunderbird updated to the newest update on 11/19, I updated my computer to Windows 10 on 11/23. The last time I received a new email on Thunderbird was 11/26. I've followed all troubleshooting suggested on https://support.mozilla.org/en-US/kb/cannot-receive-messages#w_the-problem-suddenly-started-after-updating-to-thunderbird-version-78-try-this. I even restarted my computer after each troubleshooting option and nothing has helped. I am able to log into my mail directly on the servers site. I have a family member that also uses Thunderbird on Win 10 and uses the same email server, she is not having this problem.
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Sorry, I'm not seeing a way to delete this post. I hadn't tried uninstalling and re-installing the program, that fixed it.
Read this answer in context 👍 0All Replies (3)
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Sorry, I'm not seeing a way to delete this post. I hadn't tried uninstalling and re-installing the program, that fixed it.
hepercy said
Sorry, I'm not seeing a way to delete this post. I hadn't tried uninstalling and re-installing the program, that fixed it.
Thanks for the update - that suggests antivirus software was blocking incoming mail. Reinstall sometimes helps with that.
This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.