How can I tell whether IT/ISP has blocked firefox syncing?
Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.
Is there a test I can run to see what's going on behind the scenes? Thanks.
All Replies (6)
Enter about:sync-log in the URL bar. There should be some recent error logs.
Hi Ty,
Thank you for your reply.
Here's the top 2 ones:
File:error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM
https://hastebin.com/unacubevak.js
File:error-sync-1593444559792.txt 5 KB 6/29/2020 8:29:19 AM
https://hastebin.com/sapatafama.coffeescript
Here are the last one:
File:error-sync-1593528708553.txt 4 KB 6/30/2020 7:51:48 AM
https://hastebin.com/xirorehade.coffeescript
cor-el மூலமாக திருத்தப்பட்டது
Thanks Ty,
The top one:
error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM
https://hastebin.com/acoturuyer.js
The last (most recent) one:
error-sync-1593528708690.txt 4 KB 6/30/2020 7:51:48 AM
https://hastebin.com/hovapuhucu.coffeescript
cor-el மூலமாக திருத்தப்பட்டது
Hi Ty,
Here's the the top (oldest and also happens to be the biggest file) result:
error-sync-1593444527010.txt 20 KB 6/29/2020 8:28:47 AM paste.mozilla DOT org/5jsPwvXX/raw
Here's the lowest (most recent one)
error-sync-1593528708690.txt 4 KB 6/30/2020 7:51:48 AM
paste.mozilla DOT org/cMWy21Hs/raw
I'm not very familiar with sync logs, but there are mostly "login failed" msgs.
Try to log out and log in with full login/password.
Hi Ty, logging out and logging in with full login and password didn't help, unfortunately. :(