slowly work or stop menu button, bookmark icon(or every icon button), newtap(+button)...etc
If i open firefox and click menu button or bookmark icon(or every icon button), newtap(+button)...etc then very slowly and no respond or stopping firefox. and show windows messege(Desktop Window Manager) : 문제 서명:
문제 이벤트 이름: BEX 응용 프로그램 이름: Dwm.exe 응용 프로그램 버전: 6.1.7600.16385 응용 프로그램 타임스탬프: 4a5bc225 오류 모듈 이름: StackHash_0a9e 오류 모듈 버전: 0.0.0.0 오류 모듈 타임스탬프: 00000000 예외 오프셋: 5ce61000 예외 코드: c0000005 예외 데이터: 00000008 OS 버전: 6.1.7601.2.1.0.768.3 로캘 ID: 1042 추가 정보 1: 0a9e 추가 정보 2: 0a9e372d3b4ad19135b953a78882e789 추가 정보 3: 0a9e 추가 정보 4: 0a9e372d3b4ad19135b953a78882e789
온라인 개인 정보 취급 방침 읽기:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412
온라인 개인 정보 취급 방침을 사용할 수 없으면 오프라인으로 개인 정보 취급 방침을 읽으십시오.
C:\Windows\system32\ko-KR\erofflps.txt
when I open safe mode(firefox), it has same problem. when i open safe mode(windows7, firefox both), it has same problem. my computer updated latest graphic driver. and other browers working very well. i think no virus (scanned by Ahnlab v3 internet security 9.0) my firefox verson is 58.0.2 (32bit)
I want use firefox browers. help me.
All Replies (4)
Problem signature: Problem Event Name: BEX Application name: Dwm.exe
Dwm.exe = Microsoft Desktop Window Manager
Perform a System File Check to fix corrupted system files
Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d
Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
https://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
https://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
https://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
https://support.kaspersky.com/viruses/disinfection/5350
https://support.kaspersky.com/viruses/utility
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
FredMcD// in windows 7 can't use command "Restorehealth" but in process, i know several windows systems file was corrupt. i use in cmd that command : sfc /scannow, but can't restore windows systems file. cor-el// my computer is clean from malware. thank you.
junsung said
in windows 7 can't use command "Restorehealth"
Where did you see that?
i know several windows systems file was corrupt. i use in cmd that command : sfc /scannow, but can't restore windows systems file.
Can you explain the problem?
Or get more help for this here;