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fix automatic preview link

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Matt

Hi there

We have this occasional issue where a preview link is displayed when a URL is inserted. 95/100 emails don't have this issue, but 5 do and there seems to be no mention of how to fix it/avoid it or remove the "preview link" setting.

Does anyone have an answer please? It shows up sometimes with a footer, sometimes mid-email when pasting a URL - no patten at all!

Thanks in advance, much appreciated.

Hi there We have this occasional issue where a preview link is displayed when a URL is inserted. 95/100 emails don't have this issue, but 5 do and there seems to be no mention of how to fix it/avoid it or remove the "preview link" setting. Does anyone have an answer please? It shows up sometimes with a footer, sometimes mid-email when pasting a URL - no patten at all! Thanks in advance, much appreciated.

All Replies (4)

Please see the file attached to show the issue. thanks

Matt said

see https://support.mozilla.org/en-US/kb/remote-content-in-messages

Hi Matt - thanks for your help here. I can't see how this relates to items that are sent - I understand block/show remote content as a receiver, but not as a sender. If we adjust these settings to "always show remote content" will that solve the sending issue outlined above?

A BIG thanks for your help so far.

in a very broad way allowing all remote content would clear the issue. But so would allowing content from the sender (You I think in that case) or the domain.

Remote content does contain privacy issues as most commercial sales emails contain what are called web bugs, or in polite society Web beacons, which notify the sender of where, when and how often you read their mail. They can also determine is you forward it and the next recipient reads it as well.