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I cannot receive email. "Sending of password for user <mynamehere>@bellsouth.net did not succeed. Mail server mail.bellsouth.net responded: (#MBR1236)"

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I cannot receive email on Thunderbird. I can send mail from Thunderbird. I am able to get it at the web email. I have AT&T and have spend 6 to 8 hours totaled on the phone with Tech, and they claim they could help me NO further than helping me change account settings. They said I have to get help from Thunderbird, or pay their ConnectTech for more help. Please help me know what will be the correct server settings to receive email. Thank you.

I cannot receive email on Thunderbird. I can send mail from Thunderbird. I am able to get it at the web email. I have AT&T and have spend 6 to 8 hours totaled on the phone with Tech, and they claim they could help me NO further than helping me change account settings. They said I have to get help from Thunderbird, or pay their ConnectTech for more help. Please help me know what will be the correct server settings to receive email. Thank you.