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slow power button

  • 4 பதிலளிப்புகள்
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by guigs

B4iken
B4iken
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Hey there,

My power button has a slow response time, both for accessing the power menu (to shut down or reboot the phone) and getting in/out of the power saving mode. When I mean slow response time I mean like 5 to 10 seconds, even no response at all sometimes. Also, sometimes when it happens, the screentouch button to unlock the phone or get in the camera, won't work.

Thanks for your help, M.

Hey there, My power button has a slow response time, both for accessing the power menu (to shut down or reboot the phone) and getting in/out of the power saving mode. When I mean slow response time I mean like 5 to 10 seconds, even no response at all sometimes. Also, sometimes when it happens, the screentouch button to unlock the phone or get in the camera, won't work. Thanks for your help, M.

All Replies (4)

B4iken
B4iken கேள்வியின் உரிமையாளர்
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UP

Hello there, it's been a few days since I posted this question, and still have no answer. My issue is still present, and several people have attested to have the same issue. I tried to plug the battery out and in, and it seemed like it worked, for a few minutes, and then it got back to the issue.

Thanks for your help, M.

eyome
eyome
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Hi, sorry, I don't understand your issue, may you elaborate please?

B4iken
B4iken கேள்வியின் உரிமையாளர்
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Hello,

On my phone (ZTE Open C), there is a button to switch to sleep mode, and to switch off the sleep mode. Then you have either to use a tactile button or command to unlock the phone. Most of the time the button doesn't work, or has a high latency (10 to 20 seconds), and when it works, the screen is frozen, so I can't unlock the phone, have to wait a bit, hit the button again, and so on. Other than that the phone works like a charm.

I hope it clears this up. M.

guigs
guigs
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HI B4iken, This sounds like it may be a hardware issue. I recommend that you reach out to your place of purchase for more assistance.

Thank you!