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how do you remove pref file to perform clean install on Firefox for android?

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by wildonephx

Uninstallling Firefox on android does not remove the pref file thus does not allow clean install. I have also been unable to find any way to reset everything to default. Both Firefox and beta do nothing but crash and will not even load a full web page. Factory reset device LG g pad 7.0 lte. V410 android 4.4.2. Also does not help.

Uninstallling Firefox on android does not remove the pref file thus does not allow clean install. I have also been unable to find any way to reset everything to default. Both Firefox and beta do nothing but crash and will not even load a full web page. Factory reset device LG g pad 7.0 lte. V410 android 4.4.2. Also does not help.

All Replies (4)

I understand that data is not cleared, you may need a file explorer app in order to navigate to the data. This should clear this data as well as an uninstall.

Unfortunately, all of the data and pref files are installed in the system directory and are not accessible without rooting. Why they chose to do this is beyond me. I have my htc one rooted but not my tablet. When looking at health report it shows changes were made to the file by something else.

Where exactly is the file(s) you are referencing stored? Maybe clearing this from my rooted devices might fix the issue I've had for a few weeks (posted in another ticket).

Its under system root\data\data\org.mozilla.firefox(beta)\files\mozilla\ here you will see the profile folder xxxx.default. This is where its located. If you want a true clean install, uninstall Firefox then delete the org.mozilla.firefox. Then reinstall.