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Why do emails do not download automatically?

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New User

Why do emails do not download automatically?

Thunderbird is set to download emails on starting and every five minutes, but it doesn't do that, I have to click on "get messages".

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1 ACCEPTED SOLUTION

Accepted Solutions
Senior User

Re: Why do emails do not download automatically?

AlanClark said
...After downloading manually it goes back to normal operation.

Bug reports have been filed on this issue. Some, not all, users experience this problem. A manual request for mail seems to start the auto-downloads again.

TB-38.2 Win10-PC

4 REPLIES
New User

Re: Why do emails do not download automatically?

You have to go into Account Settings and under Server Settings there is a checkbox 'automatically download new messages'. You can change when it check your messages to download them.

New User

Re: Why do emails do not download automatically?

That box is checked and always been.

New User

Re: Why do emails do not download automatically?

That box is checked and always has been.

It seems to happen when I have put the computer to sleep (Windows 10). After downloading manually it goes back to normal operation.

Senior User

Re: Why do emails do not download automatically?

AlanClark said
...After downloading manually it goes back to normal operation.

Bug reports have been filed on this issue. Some, not all, users experience this problem. A manual request for mail seems to start the auto-downloads again.

TB-38.2 Win10-PC