cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox crashes when working with PDF files

The template "crashsig" does not exist or has no approved revision. nsIFrame::GetAncestorWithView()

Older versions of the Adobe Reader plugin can cause Firefox to crash when opening or closing certain PDF files.

Adobe has released a new version of the plugin that addresses this issue. Update the plugin to the latest version by following the steps on the Adobe site.

Note: Firefox 3.6.4 and above also load plugins separately from Firefox, allowing Firefox to stay open if a plugin crashes. To make sure you are using the latest version of Firefox, see Update Firefox to the latest version.

Customize this article

Firefox

Firefox for Android

Firefox for iOS

Firefox OS

Thunderbird

Version History
Revision #:
2 of 2
Last update:
3 weeks ago
Updated by:
 
Contributors
Tags (1)