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Update Firefox to the latest version

By default, Firefox is set to automatically update itself but you can always do a manual update. Here's how:

Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager).
  1. Click the menu button New Fx Menu , click help Help-29 and select About Firefox.On the menu bar click the Firefox menu and select About Firefox.
  2. The About Firefox window will open and Firefox will begin checking for updates and downloading them automatically.
    AboutFx50Downloading
  3. When the updates are ready to be installed, click Restart Firefox to Update.
    AboutFx50Restart
Important: If the update didn't start, didn't complete or there was some other problem, please use this download link or go to the Systems & Languages page to download and install the latest Firefox version for your system and language (see How to download and install Firefox on WindowsInstall Firefox on LinuxHow to download and install Firefox on Mac for instructions).

Stay safe: Download only from the official Mozilla links above to avoid malware.

To change update settings, see Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox.

This article, like all Firefox support, is brought to you mostly by volunteers, who keep Mozilla proudly independent and open source. Keep browsing freely!

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See /forums/knowledge-base-articles/704955 for related discussions about this article.

mha007 said:

Article needs update. A message should be displayed saying:

Notification for Firefox 3.6 users

Latest Firefox version is not being currently offered to Firefox 3.6 users. If you would like to upgrade to the latest Firefox version, you can manually Download it from one of these links:

   http://www.mozilla.com/en-US/firefox/new/
   http://www.mozilla.com/en-US/firefox/central/
   http://www.mozilla.com/en-US/firefox/fx/
   http://www.mozilla.com/en-US/firefox/all.html 

After this you can add the reason why latest Firefox version is not being offered to Firefox 3.6 users.

We currently have a message for Firefox 3.6 users on the home page which says, "Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please update to the latest version of Firefox."

But I see the point that if you come directly to this article, you won't get that message. I don't think we need to go into all of the explanation about why the latest Fx isn't offered as an update to Fx 3.6. I think simply adding this warning to the top of the page will work. Maybe is should be reworded to say, "Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox."

Actually, the warning on the home page should be re-worded like that too. Right now it points to Updating Firefox which will only get you the latest 3.6.x

I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version when they try to Automatically Update Firefox. Right now i just tell them that Firefox 7 (latest right now) is not being offered to Firefox 3.6 users (without any further details), and then provide them the Download links of latest Firefox version for manually installing the latest version.

Should i provide them more in-depth details of why they are not being offered the latest Firefox version ?? If Yes then what are these in-depth details ??

Home page - Top is in pending review.

mha007 said

I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version ...
Should i provide them more in-depth details of why they are not being offered the latest Firefox version ?? If Yes then what are these in-depth details ??

The last question, my guess:
is it so that security updates could be provided, without forcing updates that the majority of fx3.6 users had decided they did not want ?

The first question, a lot of this may become moot:

Any update? (Michael)
as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

Here's my standard answer:

I think the rational is that you already opted out of Firefox 4, so checking for updates should look for the next 3.6.x release. Firefox 7 *will* be offered to 3.6 users again at some point. If you want to get it before then, you can get it at www.mozilla.org/firefox

If firefox 3.6 is continuing to be supported, as appears to be the case: https://wiki.mozilla.org/Firefox/Planning/2011-09-07#Questions.2C_Comments.2C_FYI

Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation.

I will add to article if no one objects.

mffinancial

Do you think that old versions can be better than newer sometimes? because i often get some small bugs with new updates. like loosing my bookmark list. maybe it`s me that`s doing something wrong, i dunno...

Best regards, Paul Khong, CEO of <a href="http://mffx.com">MF Financial</a>

John99 said

Any update? (Michael)
as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

No update yet. There is a Firefox delivery meeting today. It will probably be talked about. I'll ask if it isn't.


John99 said

Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation. I will add to article if no one objects.

I think the article is correct as it stands. I just submitted a revision (needs review) that adds the same warning we just added to the home page.

I approved it.

Verdi said

John99 said
Any update? (Michael)
as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

No update yet. There is a Firefox delivery meeting today. It will probably be talked about. I'll ask if it isn't.

I asked but the person who knows wasn't in attendance so there's no update. :\

I added information to the top of the article for cases where you need to update Firefox but can't open it. See my post in the Latest Firefox issues article discussion forum on Firefox 9 issues, here:

https://support.mozilla.com/en-US/kb/latest-firefox-issues/discuss/2204#post-4673

The Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox Update tab now has a "Use a background service to install updates" option in Firefox 12 on Windows, when the Mozilla Maintenance Service is installed (in most cases it will be installed automatically via software update). Ref: https://wiki.mozilla.org/Windows_Service_Silent_Update

Here's screenshot I made on Windows 7 after installing Firefox 12beta1 with the Mozilla Maintenance Service: https://support.mozilla.org/en-US/gallery/image/9181 Fx12OptionsAdvUpd-Win7

Related discussion:

I made an edit to change the Firefox download link to http://www.mozilla.org/firefox#desktop (review pending).

See https://support.mozilla.org/forums/knowledge-base-articles/708854 Need to change the Firefox download links for Firefox desktop articles

I removed my pending edit based on the reply from Chris Ilias here.

If0rb

Today Firefox updated its version to Firefox 19.0 on all OpenSuse 12.2 machines I deal with and the Moonlight Add-on does not run Silverlight videos it use to under Firefox 18.x versions. The only way to get them shown is downgrade to version 18.x from Yast. Any Ideas?

You have posted in entirely the wrong place,and inadvertently created a new KB article. I imagine that someone will remove that, and this discussion will then also disappear.

This is a subject where you may well get a better answer on a Linux or silverlight related forum. To ask a question on one of our Firefox forums please use /questions/new.If you do post before this discussion disappears post back here in case anyone is following this issue.

Also note there is an existing thread I have posted in. No solution was discovered but if you wish to look at it:

Note it is possible to install and enable Moonlight in Firefox, but probably not do anything much useful with it. Who knows maybe because of this discussion someone with an answer may notice the support questions, however I suspect it is just a case of there is no true full silverlight equivalent now available for Linux.

It seems moonlight is abandoned, Alice posted in the thread I mentioned,

poet1942

I am using Firefox from many years and I love it. But, according to my observation, every time that I got an update, I got troubled from smooth operation. In the beginning days, as soon as it was updated many years ago, it consumed enormously huge memory as much as to freeze the Desktop. I was to revert to older version at that time. So also, many a time, that I received an update, I had to uninstall and revert to previous version. This time, recently, we received two updates quickly in succession. While we are grateful for your free update, we may point out that many a functionality is lost. For example, browser forgets that it has 'Saved Passwords'. It does not auto-fill forms with user ID and Password. We need to go to 'tools-->Options-->Security-->Show Passwords' once and close all 'Windows' with 'OK' to remind the browser. Then it recollects and fills. Secondly, invariably, by all the updates hitherto, 'DOWNLOADHELPER' and 'DownloadThemAll' add-ons are badly effected and become non-functional. After a little struggle to reinstall them, we get those services back to normal. I love this Browser for 'NO-SCRIPT' add on and strength of many Tabs. Cannot the above two issues be looked into by the professionals who are updating before the actual release of update, so that we do not have a gap or void between update and the correction.

I'm approving a special, super short version of this article to test with a new update funnel. We have millions of users going to mozilla.org to download a new copy of Firefox. We surveyed them and found that the majority were trying to update. So now if you go to download and you are on the current version the page will tell you you are up-to-date. If you have an old version, you are linked to this article with instructions for updating. We'd like to test if a simplified article works better than the more complicated one that started with an explanation of update prompts and ended with all the various update settings.

It turns out that it works just as well so there's no sense keeping all the extra information. The "didn't work" comments on the short version mainly centered on not knowing what to do if the update didn't work so I made that link more prominent. There was also a comment (maybe 2) looking for update settings so I linked to where they are already documented.

I changed the download link (pending review) to https://www.mozilla.org/firefox/new/?scene=2#download-fx per the Growth team's recommendation. The page will detect the user's version of Firefox and download automatically, so it's more in line with what the article describes.

I looked at the discussion thread you've referenced, but it doesn't affect this article, as far as I can tell. I've left my revision pending in case I'm wrong.

Joni said

I changed the download link (pending review) to https://www.mozilla.org/firefox/new/?scene=2#download-fx per the Growth team's recommendation.

Joni, That link works when using Firefox 33.0.1 on Windows 7 (it starts a download of the Firefox 3233.0.2 installer). It does NOT work for me, when using Internet Explorer: no download is started and there is no visible download link.

People would use IE or another browser when they can't use Firefox to update ... for example in this scenario:

Firefox shows a black screen or blank screen after updating to 33

Could you ask someone else to test that link with Internet Explorer, in case the problem is only at my end?

To add to my last comment:

If your main concern is for people who can still use Firefox but are having update issues, the link is fine. If you want to also consider people who get to this article in another browser, then you can add another link:

{warning}Important: If the update didn't start, didn't complete or there was some other problem, please download and install a fresh copy using this download link. Alternatively, you can visit this page to select a download for your language and operating system. {/warning}

More information, which I discovered doing a bugzilla search and finding https://bugzilla.mozilla.org/show_bug.cgi?id=1078341#c3

If I go to https://www.mozilla.org there is a green "Download Firefox" tile that changes to include a "Free Download" button on hover. The download button goes to https://www.mozilla.org/firefox/new/?scene=2#download-fx

Screenshot using IE: https://support.mozilla.org/en-US/gallery/image/19548

Clicking the "Free Download" button also works in Internet Explorer (an infobar pops up at the bottom offering 33.0.2) even though going there directly doesn't work.

I'll make a new revision to add https://www.mozilla.org as an alternate link.

Thanks, Alice!

I just received a note that Chris More fixed the IE problem. Would you like to try it again? The download starts for me on IE (Mac). I can't test it on Windows since I'm having problems with my virtual machine.

Either way, I think your note should take care of people who are experiencing the same problem.

Joni said

Thanks, Alice! I just received a note that Chris More fixed the IE problem. Would you like to try it again?

I tested it again and the direct link to https://www.mozilla.org/firefox/new/?scene=2#download-fx (which is now in the article) still doesn't work [*] in Internet Explorer 10 on Windows 7, even after clearing my IE History, cookies and TIF in Internet Options. I have to use the www.mozilla.org "Download Firefox / Free Download" link before I see the infobar that allows me to run or save the Firefox Setup Stub 33.0.2.exe installer.

[*] Screenshot of what I see when using the direct link: https://support.mozilla.org/en-US/gallery/image/19552

It was able to test the link on IE, Windows 7. It didn't work for me either. The Growth Team proposed this download link instead: https://www.mozilla.org/firefox/new/.

It doesn't auto-download but the big, green "download" button should be self-explanatory. I think it might be more user-friendly to just use this one link instead of two options.

I've revised the article but didn't self-approve, in case anyone sees issues with this that I'm not seeing.

Joni said

The Growth Team proposed this download link instead: https://www.mozilla.org/firefox/new/. I've revised the article but didn't self-approve, in case anyone sees issues with this that I'm not seeing.

That link shows me "Congrats! You’re using the latest version of Firefox" when I test it with Firefox 33.0.1 even though 33.0.2 was released on Oct 28th.

https://www.mozilla.org/firefox/new/?scene=2#download-fx offers 33.0.2 using Firefox 33.0.1. So does www.mozilla.org in both Fx and IE 10) so those are better links

https://www.mozilla.org/firefox/new/ doesn't offer me Firefox 33.1.1 when I go there in Firefox 33.1 (that link shows me "Congrats! You’re using the latest version of Firefox") but http://www.mozilla.org does offer Firefox 33.1.1. Assuming you want a single download link that works in all browsers, I think it should be www.mozilla.org ... otherwise, we should use both https://www.mozilla.org/firefox/new/?scene=2#download-fx and http://www.mozilla.org

I made a new revision to change the download link since we want Firefox users to download the latest version, Firefox 33.1.1

I showed this discussion to Chris from the Growth Team and he advised that we just change it back to https://www.mozilla.org/firefox/all/ to avoid confusing users with conditional instructions. The "/all" link's not ideal, but it's better than two links.

Here's his explanation for the issue you've mentioned above: "Hmm, yeah, that's expected behavior for users on one dot release away from the latest version. Firefox only tells you the major version, thus 33.1 and 33.0 look exactly the same to websites."

OK, I made a new revision that's pending review. (Notice that mozilla.org is linkified but I think that's OK):

{warning}Important: If the update didn't start, didn't complete or there was some other problem, please download and install the latest Firefox version from mozilla.org for your operating system and language. {/warning}

Joni said

Here's his explanation for the issue you've mentioned above: "Hmm, yeah, that's expected behavior for users on one dot release away from the latest version. Firefox only tells you the major version, thus 33.1 and 33.0 look exactly the same to websites."

I found a comment on that by doing a bugzilla search:

https://bugzilla.mozilla.org/show_bug.cgi?id=1069754#c7

Chris More [:cmore] 2014-09-23 17:25:19 PDT
(In reply to Steve Chessin from comment #6)
> Bug 1071597 is marked as "fixed" but when I go to
> https://www.mozilla.org/en-US/firefox/32.0.2/releasenotes/
> and click on the Download link
> https://www.mozilla.org/en-US/firefox/
> it takes me to
> https://www.mozilla.org/en-US/firefox/new/
> where it says
> 
> Congrats! You’re using the latest version of Firefox.
> 
> even though I'm on 32.0.1. (I added a comment over there as well.)
That's because Firefox only passes the major version of Firefox (on purpose) and one minor, but it doesn't include dot released within a minor version. If you look at your comment 0, you'll see 32.0. The UA will be the same value for both 32.0.1 and 32.0.2 and the code on /firefox/new/ is looking at the user agent to determine if it is up-to-date or not. While not ideal for 100% of all use cases, it is being improved to include full version numbers only for *.mozilla.org properties via bug 988725 and bug 1065525.

This came up recently in a MozillaZine forum thread:

Here's what James wrote about that on 16 Sep 2014

The minor updates version is not shown in the useragent as they frozed the build date and removed the minor update from UA since Firefox 16.0 as the 16.0.1 and 16.0.2 was not shown in useragent then.

For reading as Bugzilla is not a discussion forum and because not usefull comments are basically bug/email spam. Bug 728831 Don't expose the Firefox patch level (13.X.Y) in the UA string, only show the major version (13.X)

This was in response to a user who wrote:

Firefox wants to update. I have version 32.0. The new version is 32.0.1. (if you look at menu Help | About, it says I have version 32.0 with an update button for 32.0.1)

I don't trust Firefox to update itself (NEVER have), so I go to getfirefox.com which redirects me to https://www.mozilla.org/en-US/firefox.../?utm_source=getfirefox-com&utm_medium=referral Where I get the message: Congrats! You’re using the latest version of Firefox.

P.S. See also

  • Bug 1096514 - FIrefox 33.0.3 tells me there's an update to 33.1 but the download link says I have the latest

Description Steve Chessin 2014-11-10 11:49:29 PST 
On that page I clicked on the download link
https://www.mozilla.org/en-US/firefox/
which took me to here:
https://www.mozilla.org/en-US/firefox/new/
which says "Congrats! You’re using the latest version of Firefox"

From comment 8


Chris More [:cmore] 2014-11-12 16:22:10 PST
I agree it is a jarring experience and you are not alone. It is challenging from the web development side to provide useful information to the visitor when all we know is the major version. You can read the purposeful change by the Firefox team in bug 728831 over 2 years ago.
You're right, there have been other bugs filed on this very topic. Bug 939470 is currently in the queue to be worked on.

AliceWyman said

OK, I made a new revision that's pending review. (Notice that mozilla.org is linkified but I think that's OK): {warning}Important: If the update didn't start, didn't complete or there was some other problem, please download and install the latest Firefox version from mozilla.org for your operating system and language. {/warning}

I went ahead and approved it.

I made a new revision to remove the https://www.mozilla.org/firefox/all download link and added a link to the related "Install Firefox" article.

Starting in Firefox 41 the /all page will include two download links for Windows (Windows and Windows 64-bit) which may confuse users with 64-bit Windows. Related discussion: https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows/discuss/6219 [Fx41] Needs review: Update for Win64 installer ?

AliceWyman said

I made a new revision to remove the https://www.mozilla.org/firefox/all download link and added a link to the related "Install Firefox" article. Starting in Firefox 41 the /all page will include two download links for Windows (Windows and Windows 64-bit) which may confuse users with 64-bit Windows. Related discussion: https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows/discuss/6219 [Fx41] Needs review: Update for Win64 installer ?

Because the 42 firefox 64-bit we can find it only in https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/ or, archive.mozilla.org/pub/firefox/ pages like Alice said

copy from above link .......To clarify) As I read bug 1181014, 64-bit Firefox 42 for Windows is still going to be released but it will only be available for download from https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/ or, as philipp wrote, from the archive.mozilla.org/pub/firefox/ pages. It won't be available from the www.mozilla.org/firefox/all page, as originally planned.

i change the link to previous https://www.mozilla.org/firefox/all and when firefox 64-bit released is available to /all we can change the link again. Otherwise we have to change (in Important: area) the "for your operating system and language" because the current link can't go to "all operating systems and languages" except if you hover the Download firefox and then click the "Systems and languages".

thank you

Thanks. I made another revision to remove outdated content plus I added www.mozilla.org as a first choice, since some users might find the https://www.mozilla.org/firefox/all page confusing.

When win64 downloads get added to the /all page we should probably remove the /all link from this article, since we don't want Windows users to mistakenly install the 64-bit version when they want to update their 32-bit Firefox. We can also update the How to download and install Firefox on Windows to add information about the 64-bit version.

I'll add a Needs change entry, [fx43]Review/remove /all download link

When win64 downloads get added to the /all page we should probably remove the /all link from this article, since we don't want Windows users to mistakenly install the 64-bit version when they want to update their 32-bit Firefox.

See https://bugzilla.mozilla.org/show_bug.cgi?id=1225293#c0 Erin Lancaster [:elan] 2015-11-16 13:42:32 PST (Quote) A Win64 option appears on this page: https://www.mozilla.org/en-US/firefox/all/, this would go live on Dec 15th along with the other Fx43.0 binaries


I have a pending edit to remove the /firefox/all/ download link since we already link to www.mozilla.org and to the related articles to install Firefox. Also, the How to download and install Firefox on Windows article now includes a For advanced users note that says, The Firefox download page automatically chooses the best available version of Firefox for your computer and provides an online (stub) installer. If you need a full, offline installer or if you want to have a choice of the language and operating system for your Firefox installation, please visit the Systems & Languages download page instead.

AliceWyman said

I have a pending edit to remove the /firefox/all/ download link since we already link to www.mozilla.org and to the related articles to install Firefox. Also, the How to download and install Firefox on Windows article now includes a For advanced users note that says, The Firefox download page automatically chooses the best available version of Firefox for your computer and provides an online (stub) installer. If you need a full, offline installer or if you want to have a choice of the language and operating system for your Firefox installation, please visit the Systems & Languages download page instead.

Definitely correct, done :-)

I’m not sure if it’s a good idea to remove the link to https://www.mozilla.org/firefox/all/ from the How to update page as an alternative. There’s a reason to include it (it has been there for a while IIRC), most users updating probably won’t even visit the How to install page (and may not notice that link there if they did), and we’d only rely on the www.mozilla.org page now.

Personally I don’t like being directed to the main page - some may find it "too busy", it only (!) offers the stub installer for the detected OS and language (never rely too much on technical solutions), while some may find a "choice" of various locales and OSs a nice-to-have, e.g. for other systems at home so they can do offline installs for those instead of revisitng the page every time, no matter if some link is mentioned on several places.

Note that in the past there have been questions about where to find the "Other systems and languagues" page by users. They could even be motivated to install another language at the point of updating while at it (i.e. rather switch to the en-US version, or find out there is a localized version instead and switch to that). It can be different per locale, but for ours, many people use en-US versions (and OSes) and hence may come to the point of switching now and then. Directing them to the main page is kind of a limitation from that perspective. I just don’t think we should "lead" users that much and rely on certain pages and included links, unless there is a real good reason, like avoiding too many traffic to some place, or a web page that will be removed, etc. If we do, we’re kind of instructing users how to behave on Sumo, and maybe worse, limiting downloads. Better have a few links too much than too little. Also note that the FTP site is gone, which may be another reason to treat that page nicely.

For the moment and for those reasons, I left it in for our locale.

I'll add a "Needs change" entry to review adding back the firefox/all page when the How to download and install Firefox on Windows article is updated to explain about the win64-bit download.

P.s. Related discussion: https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows/discuss/6219 [Dec 15 2015] when Fx 43 is released, update to mention Win 64-bit installer on firefox/all page

I made a new revision to add back the firefox/all page since the www.mozilla.org page is currently a mess.

AliceWyman said on October 31, 2014 (page 1)

Joni said
Thanks, Alice! I just received a note that Chris More fixed the IE problem. Would you like to try it again?

I tested it again and the direct link to https://www.mozilla.org/firefox/new/?scene=2#download-fx (which is now in the article) still doesn't work [*] in Internet Explorer 10 on Windows 7, even after clearing my IE History, cookies and TIF in Internet Options. I have to use the www.mozilla.org "Download Firefox / Free Download" link before I see the infobar that allows me to run or save the Firefox Setup Stub 33.0.2.exe installer.

[*] Screenshot of what I see when using the direct link: https://support.mozilla.org/en-US/gallery/image/19552

Using the direct link to https://www.mozilla.org/firefox/new/?scene=2#download-fx in Internet Explorer 11 works. It shows the infobar to run or save Firefox Setup Stub 43.0.exe - see https://support.mozilla.org/en-US/gallery/image/23826 - so I think we should replace www.mozilla.org with the direct link. I made a new revision to do that.

Also somewhat related: Bug 874913 - Point all bedrock download buttons to the second scene of download page /firefox/new/#download-fx

I updated this article with new Windows screenshots. We could use screenshots for Mac and Linux ... or maybe we should use the Windows screenshots for all systems?