I keep going to yahoo mail and recently most occasion it then runs to some website called http://www.yim.com/?redir=frame&uid=www50a154ce94b
Why is this happening? I have cleared history and cookies and not working to solve the problem.
Are you saying Yahoo Mail is diverted or that a second window opens to that site, which looks completely unrelated? How are you accessing Yahoo Mail: typing the address, using a bookmark, using a link, etc.?
In case it's a sign of a security breach, you may want to run some supplemental scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_
SUPERAntiSpyware : http://www.superantispyware.com/
Once you are confident your system is clean, you still might need to clean up your settings and add-ons in Firefox. But a little more info is needed on exactly what is happening.
when I use my stored bookmark or go through the website manually it jumps to the next page. No new tab or windows opens pop up style just gets redirected to yim.com.
I have Malware Bytes ran that and claims it is clean.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
"Remove Cookies" from sites causing problems:
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
Have you tried Internet Explorer to see whether anything unusual happens there?
Could you check your Firefox proxy setting and make sure it is set to No Proxy here:
orange Firefox button or classic Tools menu > Options > Advanced
On the "Network" mini-tab, click the "Settings" button
Hi I am also having the problem.
1) I only have the issue with Firefox, Not with Internet explorer nor Chrome. 2) I have tried to uninstall reinstall firefox : issue still there 3) I have tried to run it in safemode : issue still there 4) I have run the Malwarebytes Anti-malware software that detected no issue, but is enable to retrieve the latest base from the web, a strange error occur 5) I am using the same proxy for IE and Chrome
any idea? Thanks!
To both minnz21 and loran100, can you try the following: disable all add-ons (except Flash and NoScript, if applicable) and test again.
orange Firefox button or classic Tools menu > Add-ons
Disable everything in both of these sections:
Plugins - except the Flash plugin ("Shockwave Flash 11.5")
Extensions - except NoScript if you use it
Then restart Firefox. Any change?
Hi loran100, I don't understand your reference to a "strange error" from Malwarebytes. Perhaps try some additional tools such as the rootkit remover TDSSKiller from http://support.kaspersky.com/viruses/solutions?qid
I have tried TDSSKiller, but nothing was detected. Regarding the error, I have had an internal error (I am not able to reproduce because i have uninstalled).
By the way I have updated my flash player, and right now i do not have the error anymore... maybe?