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wont search from start page

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New User

wont search from start page

I have the newest version of firefox and the first problem i started getting was connection timed out server not found from searching in the start page. If i searched in the web address page it would pull up. I restarted firefox from the help tab and the first time i search from the start page it works than if i close everything out and start again it does nothing, but if i search in the web address it pulls up.

22 REPLIES
Site Moderator

Re: wont search from start page

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New User

Re: wont search from start page

Yeah I tried that and it comes up and i can search once than when i close out firfox and start a new window it does nothing and wont search in the search window but if i open a new tab in that start page it will look for things in the web address but nothing in the search

New User

Re: wont search from start page

i have this problen also and cant get help from mozilla did you have you had any luck

New User

Re: wont search from start page

Not yet

Site Moderator

Re: wont search from start page

Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.


Shooting Star

Re: wont search from start page

Has anyone tried the steps from cor-el? We are investigating this issue and want to know if that helps. Please give it a shot and let us know!

Re: wont search from start page

nothing i have tried has worked... the reset, the addon, and the browser.search.defaultenginename is set to its default.

i have also uninstalled and reinstalled to no avail

New User

Re: wont search from start page

im a beginner

Site Moderator

Re: wont search from start page

Did you try a clean reinstall and removed the Firefox program folder?

  • (32 bit Windows) C:\Program Files\Mozilla Firefox\
  • (64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\

Did you try a new profile?

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

If you keep having problems then also create a new profile.