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why won't firefox let me remember usernames and passwords?

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New Contributor

why won't firefox let me remember usernames and passwords?

Remember passwords is not highlighted in security settings, it's like it has been deactivated and won't come back on - WTH?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: why won't firefox let me remember usernames and passwords?

hello fryear, firefox won't save your passwords when you've set it up to run in permanent private browsing mode ("never remember history" in the options > privacy panel).

Settings for privacy, browsing history and do-not-track

3 REPLIES
All Star Contributor

Re: why won't firefox let me remember usernames and passwords?

In order to better assist you with your issue please provide us with a screenshot of all Firefox options. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot(s) file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Site Moderator

Re: why won't firefox let me remember usernames and passwords?

hello fryear, firefox won't save your passwords when you've set it up to run in permanent private browsing mode ("never remember history" in the options > privacy panel).

Settings for privacy, browsing history and do-not-track

New Contributor

Re: why won't firefox let me remember usernames and passwords?

Hi,

Please follow the below steps it'll help you resolve the issue

1) At the top of the Firefox window, click on the Firefox button and then select Options . 2) Select the Security panel. 3) If it isn't already check marked, check Remember passwords for sites. 4) To the right of Remember passwords for sites, click the Exceptions… button . 5) Make sure that the site you're trying to log in to isn't in the list. 6) If it is, select the entry and click Remove. 7) Click Close.(If none of the entry found in Exception then too please click on Close)

8) Click OK to close the Options window . 


Thanks, Please let me know if the issue still persist