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why when I am in an email and I click their facebook page do I not get connected and bounced back to the email?

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why when I am in an email and I click their facebook page do I not get connected and bounced back to the email?

When in some of my e-mails, not all, I click on a website like Facebook, within the e-mail, I do not get connected. In fact I am bounced back to the e-mail. What is causing this and how can I fix it.