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why is there a new tab on startup about firefox android...and i cant stop it from showing up

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why is there a new tab on startup about firefox android...and i cant stop it from showing up

i have a extra tab coming up on start up of firefox...it is a ad.for firefox android....how do i get rid of this....it keeps coming up every time

2 REPLIES
Site Moderator

Re: why is there a new tab on startup about firefox android...and i cant stop it from showing up

Hello brodattaway,

Thank you for posting on Mozilla Support. We value and appreciate you as a user.

You must have something installed causing it to pop up everytime. Is this SweetIM?

I would also like to advise you to check your computer for malware; See below.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!


Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch

Donate more than $30 and get a T-Shirt! https://donate.mozilla.org/page/contribute/joinmozillaSometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

Site Moderator

Re: why is there a new tab on startup about firefox android...and i cant stop it from showing up

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.