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why is firefox doing this thing with my drop down menus

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New Contributor

why is firefox doing this thing with my drop down menus

when i click the file, edit, view bars or anything on that row i get a mini picture of the entire firefox window instead of the drop down menu.

1 ACCEPTED SOLUTION

Accepted Solutions
Legendary Contributor

Re: why is firefox doing this thing with my drop down menus

grapsorz, Turn off hardware acceleration and check it again (as the the-edmeister said in above reply, in Safe Mode hardware acceleration is disabled).

thank you

4 REPLIES
Support Forum Moderator

Re: why is firefox doing this thing with my drop down menus

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

New Contributor

Re: why is firefox doing this thing with my drop down menus

i have the same problem. If i starte in safemode the problem is gone.. i have reset all settings in firefox. turnd off every addon and stil the problem is there Smiley Sad what can it bee.. i think i have it on two computer's and it have just started to happend.

New Contributor

Re: why is firefox doing this thing with my drop down menus

i have unninstaled firefox (not deliting persenal data) and innstaled it.. the problem is still there Smiley Sad after uninstaling AND removint all personal data the problem is stil there Smiley Sad. onely running in safemode will fix this Smiley Sad i gues i will try to install an older version r just give up firefox. i hav been using firefox for from the begining and netscape befor that. Smiley Sad. it i sbecoming to bloated and to mutsh problems Smiley Sad dot use multi core CPUs good ether Smiley Sad

Legendary Contributor

Re: why is firefox doing this thing with my drop down menus

grapsorz, Turn off hardware acceleration and check it again (as the the-edmeister said in above reply, in Safe Mode hardware acceleration is disabled).

thank you