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why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

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New Contributor

why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

sometimes the pop up blocker allows the exceptions I have listed but most of the time it does not. Is there any way to fix it so that it always allows the exceptions?

3 REPLIES
Site Moderator

Re: why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

It is possible that you run into this pop-up maximum (the default value is 20).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
New Contributor

Re: why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

I have not exceeded 20...and most of the time it acts like there is no "exceptions" list at all...but once in a while it works correctly.

Site Moderator

Re: why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

Did you try Safe mode?

Firefox usually doesn't block pop-ups, especially if you allow them, but extensions and some security software can block pop-ups.