cancel
Showing results for 
Search instead for 
Did you mean: 

why does every website now pop up with a survey page?

Highlighted
New Contributor

why does every website now pop up with a survey page?

pretty well evey site I go to now pops up with a new window and an annoying survey! going through the troubleshooting info for firefox, it appears they are being sent from firefox. this has only started in the last couple of months. adblock doesn't stop it ....nor does my origional pop up blocker! please tell me how to stop this....its the only thing ruining the firefox experience

1 REPLY
Site Moderator

Re: why does every website now pop up with a survey page?

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware