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why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

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New User

why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

1 ACCEPTED SOLUTION

Accepted Solutions
Regular User

Re: why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

3 REPLIES
Regular User

Re: why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

New User

Re: why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

thanks vm

New User

Re: why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

the add on causing the issue was minimise tray - an extension to down them all