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why am I getting chinese-looking text on my web pages?

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New User

why am I getting chinese-looking text on my web pages?

Some web pages I open up have chinese-looking text in places. It seems to be where advertisements might be (after looking at the page through Safari) but sometimes it is the whole page.

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Site Moderator

Re: why am I getting chinese-looking text on my web pages?

You're welcome

Could you please click the "Solved it" button to mark the thread as solved?

15 REPLIES
Site Moderator

Re: why am I getting chinese-looking text on my web pages?

You can do a check for corrupted fonts and other font issues:

New User

Re: why am I getting chinese-looking text on my web pages?

Hi, I have a Mac Mini running Mac OSX version 10.5.8 and have this problem when I'm running Firefox version 4.0.1. Safari doesn't seem to have the problem. Some of my web pages show these chinese-looking characters, not like any of the samples shown in the link in your reply. I am attaching an image of a page from the KMart online shopping site, hopefully this will help you. Thanks

2011-06-13-03-05-43-9bee8e.png
Site Moderator

Re: why am I getting chinese-looking text on my web pages?

Looks that you are on UTF-16 encoding.
Switch to View > Character Encoding > Western (ISO-8859-1)

You can check the default encoding in:

  • Firefox > Preferences > Content : Fonts & Colors > Advanced
New User

Re: why am I getting chinese-looking text on my web pages?

Hell0 again. Thank you so much for your reply. You are quite right about my encoding settings. I have gone in and changed both, first in View and then in Firefox Preferences but still have the same problem. Do I need to shut down and start again or anything for the settings to change? (sorry, not really very savvy with all this stuff). Thanks again.

Site Moderator

Re: why am I getting chinese-looking text on my web pages?

Does that page display correctly if you set the encoding to ISO-8859-1 ?

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
New User

Re: why am I getting chinese-looking text on my web pages?

Yes! Woohoo that worked! Now, will that stay in place for all the web pages or will I just have to wait and see?

Site Moderator

Re: why am I getting chinese-looking text on my web pages?

Hopefully it will stay, but in case that it happens again then check the encoding and reload the page and bypass the cache.

New User

Re: why am I getting chinese-looking text on my web pages?

Thank you very much. Maybe catch you again if I have another problem later. Megarren

Site Moderator

Re: why am I getting chinese-looking text on my web pages?

You're welcome

Could you please click the "Solved it" button to mark the thread as solved?