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where can I find my recovery key?

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New User

where can I find my recovery key?

I am running Mac OS X 10.8, I cannot find my recovery key for Sync. When I do "go to the other computer and pick sync option, it dose not provide me with "manage my account" and therefore I cannot get to my recovery key. This instruction dose not work.

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3 REPLIES
Site Moderator

Re: where can I find my recovery key?

Sounds that you are currently not connected to the sync account.

Are there any other devices currently using sync where you can find the sync key in case you lost it?

Did you ever made a backup of the sync key?

New User

Re: where can I find my recovery key?

I am signed in to my Firefox Sync account, I am try to re-sync the two Macs I have after upgraded them to OS X 10.8 from OS X 10.7. I cannot find the pulldown window where I supposed to see "manage my account" and "recovery key". Is this because it's not compatible to OS X10.8?

Site Moderator