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when opening firefox in tools > options > general tabs or application tab, firefox freezes.

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New User

when opening firefox in tools > options > general tabs or application tab, firefox freezes.

When I install firefox 3.6.4 and to the latest version 3.6.12 and going to Tools > Options > General Tab or Application Tab, Firefox freezes and not responding... It forces me to close firefox from windows task manager. this does not happens in my Windows 7, but in Windows XP SP3 this problem occurs, now im using windows 7 to send this problem with firefox 3.6.12...

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5 REPLIES
Site Moderator

Re: when opening firefox in tools > options > general tabs or application tab, firefox freezes.

New User

Re: when opening firefox in tools > options > general tabs or application tab, firefox freezes.

Nope! that doesn't fix it...

Note: Even if i uninstalled firefox, removed profile folder, program files folder, and registry, restarted then reinstall firefox 3.6.4 and above still it freezes when i open General Tab in Firefox Tools > Options... or the Application Tab.

New User

Re: when opening firefox in tools > options > general tabs or application tab, firefox freezes.

Have you tested firefox with safe mode?

New User

Re: when opening firefox in tools > options > general tabs or application tab, firefox freezes.

@frank1240: Yes did that already but still problem encountered. I also tried delete the profile folders, program files folders, registry clean up, and install firefox with no addons, just a plain 3.6.12 firefox, but when i open tools - options and general tab it freezes again... I also try to google all around the web about this issue, and i found out that i am not the only one having this problem, and to that posts there's no solution also. again i am going to say this, this only happens in firefox 3.6.4 and above. Now i am using back to v3.6.3 which is no problem from any corners experienced.

New User

Re: when opening firefox in tools > options > general tabs or application tab, firefox freezes.

Where can I get a copy of 3.6.3? Nobody seems to be able to come up with a solution to this problem and since it's a problem with running in XP the developers probably don't care