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when im looking for videos i cant see them

New Contributor

when im looking for videos i cant see them

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

Site Moderator

Re: when im looking for videos i cant see them

Please Update to the latest Firefox 15.0.x version.

  • Help > About Firefox

The Firefox Firefox/8.0.1 version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates.