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when i update plugin flash or adobe after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes & i am not able to update plugin

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New User

when i update plugin flash or adobe after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes & i am not able to update plugin

i update plugin after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes i am not able to update plugin

2 REPLIES
Senior User

Re: when i update plugin flash or adobe after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes & i am not able to update plugin

Hi mmkhan-

First of all, I would check your version of Flash on this site: Plugin check

If you need to, you can update Flash. If your version of Flash is up to date, you might consider uninstalling Firefox, and reinstalling the latest version here:

http://www.mozilla.org/en-US/firefox/new/

Hope that helps!

Site Moderator

Re: when i update plugin flash or adobe after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes & i am not able to update plugin

Try to uninstall and install the latest Flash 11.3 version.

Troubleshoot Flash Player installation for Windows: