cancel
Showing results for 
Search instead for 
Did you mean: 

when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I

Highlighted
New User

when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I

When I click on the Results highlighted all I get is other sites that I don't want. Please advise!

2 REPLIES
Site Moderator

Re: when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

SUMO Contributor

Re: when i type an item that I want to search all that comes up is a web page with no results, I did notice the word BETA on the left hand side of the page. When I

If the problem returns, you might want to search this forum for threads with titles like Google redirect virus, in case the culprit is installed outside of Firefox.