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webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

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webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

using 3.6. Webmail will not work correctly with anything higher. The programmers say there are too many and too frequent updates to firefox and will not try to stay current. there are no plans to make our webmail compatible with later versions. suddenly, firefox is freezing and giving me a "stop script" message, Stopping script usually fixes the problem, but its happening more and more frequently. I am NOT using yahoo toolbar.

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Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

I can totally help you make Firefox 18 look like 3.6 :)

First, the new tab page is a very simple change. Open a new tab, and in the upper right hand corner of the page you'll see a small icon with 9 grey squares. Click that to toggle the page off. How do I turn the new tab page off?

To change the colors, try using an add-on or theme, such as https://addons.mozilla.org/en-US/firefox/addon/luddite-ui.

18 REPLIES
Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

What webmail is it that won't work? You can trick the webmail into working with Firefox (also, your web devs are just being lazy, they don't need to do anything to make it work with each new version of Firefox if they build it properly).

First, update to Firefox 17.0.1. Update Firefox to the latest version Running 3.6 is leaving you HORRIBLY insecure, as well as using a buggy version of Firefox.

If that doesn't resolve the issue, then try to Reset Firefox. Refresh Firefox - reset add-ons and settings

If your webmail program doesn't work after these two steps, let me know.

New User

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

https://webmail.ufl.edu/ have e-mailed for help on this, but they only say they can't imagine why there are so many new versions and they have no plans to make webmail compatible with versions above 3.6. Using 12.0 I was unable to see info in sender or subject line columns, making it difficult to sort thru messages. the only "fix" they suggested was to downgrade to 3.6. If you go to the webmail site, you can see that it is run by a group called Shibboleth. I will try firefox reset. thanks for the help.

Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

Ok, well try with Firefox 17.0.1 (if the webmail doesn't work there are ways we can trick it into working, just because they won't do their jobs doesn't mean your computer should be insecure).

So update to 17.0.1, then Reset Firefox.

Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

And actually on that website you gave me it says that is works fine with all versions of Firefox:

Firefox (all versions) (Linux, Mac OSX, and Windows 7)

It's possible they have upgraded their software since you last tried Firefox 17. So updating becomes even more important.

New User

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

Have updated to 17. again, same problems with webmail. sometimes sender info is not shown, sometimes subject line is blank. do you have a way to "trick" firefox, as you mentioned, to work with my webmail?

Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

Did you try to Reset Firefox?

If that fails to work, install a User Agent Switcher such as https://addons.mozilla.org/en-US/firefox/addon/user-agent-rg-ffox-update/, and use it to change the User Agent of Firefox to 3.6

Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

Another thing you can do is leave Firefox installed as your Default for web browsing, and only for your webmail use a portable version of Firefox. You should also contact your School's IT department again, and if necessary direct them to me. By telling users to keep using Firefox 3.6 they are leaving all their users at risk for SERIOUS security holes, and it's actually something they can probably fix fairly easily one time on their end.

New User

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

What is a User Agent and what does switching it do? I have tried the reset and will wait to see if new e-mails are shown correctly. previously received e-mails still are missing either sender or subject info. I will see if our webmail admins will contact you about fixes, but they don't seem agreeable to that. the fact that they don't mind us using 3.6 is troubling. However, I have to agree that the frequency of firefox updates is ridiculous.

Site Moderator

Re: webmail does not work with 12.0 or higher. programmers tired of too many, frequent new versions. 3.6 now gives me constant "stop script" messages. help!

A user Agent basically is a string that tells a website you go to what browser and version you are using. By switching it to an older version of Firefox you are telling a website you are using an older version of Firefox when you really aren't. It sometimes helps poorly designed websites work better.

As for the new versions of Firefox, this is a process called rapid release, where we release a new version of Firefox every 6 weeks. This is to help get new improvements to users as they are ready. This was, when we fix a bug in firefox, you can have that fix to you in 6 weeks, instead of 16 months as happened in pervious versions of Firefox.

There is no real technical reason why rapid release should be very painful for the IT department, unless they are using Old and arcane web dev techniques that require specific versions of Firefox. These methods of developing are out of date, and going to break sooner or later anyway, so it sounds like they just don't want to fix their house of cards more than anything, and thus are leaving you vulnerable to attack at the same time.