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very slow response, stopping for seconds in the middle of typing an email

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New User

very slow response, stopping for seconds in the middle of typing an email

I'm having very slow response time with Firefox, so much so that I've switched to IE (gasp!). It'll stop suddenly for several seconds in the middle of typing an email and I have to wait to start typing again. Websites are timing out or just taking a very long time to respond after clicking on something. Yahoo in particular is extremely slow.

2 REPLIES
Site Moderator

Re: very slow response, stopping for seconds in the middle of typing an email

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
New User

Re: very slow response, stopping for seconds in the middle of typing an email

For me, I think the "Skype Click to Call 5.11.0.9874" addon was causing the slow response. Once I disabled this addon Firefox was responding normally.