cancel
Showing results for 
Search instead for 
Did you mean: 

unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

SOLVED
Highlighted
New User

unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

I have been trying to update firefox for several weeks. I have a cellphone but do NOT text. Consequently, I am unable to receive the PIN number you send on the mobile cell phone. Was hoping for a voice mail message. How can I update firefox if I cannot receive your PIN?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

1 REPLY
Site Moderator

Re: unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware