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this connection is untrusted

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New Contributor

this connection is untrusted

Problem has only started since I upgraded to BitDefender 2013 from BD 2012. When I've used the "add exception" I've gotten a very basic page. Example- tried to log in on my att-Yahoo email and got the TCU message. Did the "add exception" and now instead of the sign in screen I've always had it is now a very basic left justified page. Why? When I sign out of my att-Yahoo home page I get the TCU for cprox.att.net. This even happened when I tried to sign President Obama's B-day card! (A Republican plot?) I think there is a problem between Firefox and BitDefender 2013.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: this connection is untrusted

You can disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL

If you've already made exceptions then you can remove them via:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers
3 REPLIES
Senior Contributor

Re: this connection is untrusted

Set BD 2013 to stop managing the SSL certificates in Firefox. These security suites are really gaz factories nowadays. You can try to delete cert8.db in your profile (make a bac-up copy before deletion).

Site Moderator

Re: this connection is untrusted

You can disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL

If you've already made exceptions then you can remove them via:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers
New Contributor

Re: this connection is untrusted

cor-el, Thanks for your help your directions did the trick. I appreciate being able to get a solution to my problem- I'm not very tech savvy.