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there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

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there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

I have windows 7 and mozilla firefox. when I try to delete one particular file from desktop it says it cannot be removed as it is open in mozilla firefox programme. I have restarted computer but still it wont go. How do I close mozilla and reopen it again in order to delete the nuisance part file which is 23MB and making comuter very slow.thanks Faye

1 ACCEPTED SOLUTION

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Site Moderator

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

If the file reappears when you (re)start Firefox then you can check that you haven't set an automatic download page as one of the home pages or if there is still a download in progress.

Try to delete the downloads.sqlite file in the Firefox profile folder.
You can also check for problems with the sessionstore.js file that stores session data from open tabs.

6 REPLIES
Site Moderator

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

hello, you might try to use this tool to resolve the issue: http://www.emptyloop.com/unlocker/

Site Moderator

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to remove this file.

New User

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

I really appreciate your taking the time to offer me these tips, you are very kind. I havent tried it yet, but will do so later on as I only just came back home.I will let you know how it goes. thanx again, Faye

New User

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

Hi Corel, I have not attempted the rebooting yet as I am not sure what to do when I get to open in safe mode, do I just right click on the offending file. I have already deleted it from desktop, but when i open up firefox again it comes back.Thanx Faye

Site Moderator

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

If the file reappears when you (re)start Firefox then you can check that you haven't set an automatic download page as one of the home pages or if there is still a download in progress.

Try to delete the downloads.sqlite file in the Firefox profile folder.
You can also check for problems with the sessionstore.js file that stores session data from open tabs.

New User

Re: there is a partfile open in mozilla/how do I close programme to delete the file/I already restarted computer

HI, Corel, that is just what it was as now it seems to have miraculously finished downloading and the complete file (as opposed to the part file) suddenly appeared on my desktop. thankyou for your help, I didnt need to access those links you gave me but have stored that info for future use. Thanks, Faye