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the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

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Grand Master Contributor

the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

the google homepage is not working with today's firefox upgrade. the google toolbox works. it is not specific to my computer.

URL of affected sites

http://www.google.com

24 REPLIES
Support Forum Moderator

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

Could you provide more detail than "does not work"? Does the page load? Can you enter text? When you press the search button, what happens?

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

I'm having the same problem, I enter some text and try to search, nothing happens. I've attached a screenshot of a search I tried to do. This is after I clicked on the search button.

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

I have the same issue. The Google homepage loads fine. I can enter text into the search field, but when I click 'search' nothing happens. I can click 'I'm feeling lucky' and it will work. The Google search bar in the top right also works normally. I'm running XP SP3 and FF 3.6.6

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

when you enter a word in the browser text box you get the list of suggested sites--that's works ok. but when you actually select a site or put a search term in the text box and hit "google search" nothing happens. if you hit "i'm feeling lucky" you will get a hit. hope this helps.

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

I DID NOT reply to Dave, not sure how my name got there!!! Something is wrong here.

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

The problem was due to Network Settings. I had chosen 'Use System Proxy Settings', which caused the problem, although its a little weird as to why other websites had no issues and even searching via google toolbar worked fine. I changed to Manual Proxy Settings and entered proxy information, now google search works fine.

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

I started experiencing the same problem yesterday. Not sure why, but it appears Google is currently serving up a bad version of the Google homepage to Firefox users. (The Google homepage works fine in IE and Chrome.) I have discovered that if you override the user-agent via about:config and remove Firefox from it, the Google homepage works again.

This is problem is really Google's, but here is a temporary workaround so you can have the Google homepage up and working again:

1. Type "about:config" in the Firefox address bar 2. Right click within the list and choose New -> String 3. Enter general.useragent.override as the preference name 4. Enter some value. It could be blank or you could visit a website such as http://show-ip.net/browserinfo/, get your current user agent and remove the Firefox entry.

For example, my user agent was:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)

Taking out the Firefox/3.6.6 entry leaves me with:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)

After you finish making those changes the google homepage should be working again.

Note: When Google fixes this problem it would be a good idea to revert the user agent override by right clicking on "general.useragent.override" and choosing "Reset".

Related issue: https://support.mozilla.com/en-US/for.../714471

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

Had the same problem today after I updated FireFox to 3.6.6.

1st search would work fine in Google, then any subsequent search would let me type in but the search wouldn't work and trying to chose options for narrowing search on the left wouldn't work either. However, hitting refresh would allow it to work. However, other search engines work fine and other browsers work fine with Google so I'm thinking others are right about Google having some bad code today.

Thank you Zach for the info on the about:config, works perfectly now.

Grand Master Contributor

Re: the google homepage search bar does not work with the latest firefox upgrade. the google toolbox works. it is not specific to my computer.

Having same problem on both my computers with Firefox and google. hit enter in the search bar and nothing happens. This just started today. I am not having the problem with Internet Explorer.