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something has taken control of firefox, I cannot browse nor can I remove it form my programs and reinstall

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something has taken control of firefox, I cannot browse nor can I remove it form my programs and reinstall

Whe I go to my drop down list of sites and click on a site such as ebay, my browser freezes and wont allow me access. I have tried to go to my programs to uninstall firefox but I am not allowed to uninstall, it wont react to the command. I am running Vista, with firefox 17.0.1

1 REPLY
Site Moderator

Re: something has taken control of firefox, I cannot browse nor can I remove it form my programs and reinstall

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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