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some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

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New Contributor

some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

I am using Firefox 13.01 on a Mac os an I am using electronic box a Canadian ISP. I receive the message when i go to https://www.youtube.com/results?search_query=electronicbox and a few others

"you have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party."

The message clearly states that infomraiton can be read or enter can be read by a third party. I would like to know why "youtube" which has https, or SSL service which I am using still displays that message?

26 REPLIES
Legendary Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

In a future version, Firefox will let you actually block the insecure content from loading. Currently, you only get a warning.

On that page, the following are loaded using HTTP instead of HTTPS:

http://i4.ytimg.com/vi/pzXFzdwFGnk/hq1.jpg
http://i3.ytimg.com/vi/0LbbLLfsFvg/default.jpg

Perhaps it is not a coincidence that these images are in the ads I see at the top and bottom of the page. eBay recently was reported to have a similar problem with its ad server in this thread: Ebay sign in page does not have padlock-states only partially encrypted..IE has padlock. Why is ebay....

All Star Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

If it is YouTube, why worry about it? If you were buying something or doing banking, then do worry about it.

New Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

I get this when I go into my gmail or facebook account--not exactly reassuring! As a result, I have NOT used Mozilla firefox for these applications even though I would like to--especially since firefox has automatic spelling corrections along the way. Any suggestions on how I can prevent this message from coming up?

Legendary Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

Hi helenrbeaupre, my guess would be that most insecure content issues in Gmail and Facebook are caused by advertising. You might test an ad blocking add-on and see whether that resolves the issue. I haven't used any of them myself, so can't make a particular recommendation.

New Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

I picked the most popular Firefox ad-blocker (Adblock Plus) and didn't get this annoying error message! Thank you so very much for helping me with this--it has been a nuisance for months and prevented me from using firefox comfortably--despite many other great features!

New Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

Unfortunately, this ad blocker only worked for a couple of times--then I got the error message again. It really does prevent me from using Mozilla Firefox comfortably. Any other suggestions?

Site Moderator

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

You can either disable that error message (there should be a check-box on the pop-up alert and only leave the basic globe instead of the padlock on the location bar) or use a normal http connection until YouTube has sorted this out and only serves secure content if you use a secure https connection.

New Contributor

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

Unlike an earlier user, I am not using youtube when I get this message. I am trying to get into my gmail, yahoo mail and facebook--not sites I want to compromise my security with! I would really really appreciate help figuring out this annoying pop-up. Thanks for any suggestions.

Site Moderator

Re: some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

You should not be seeing this alert on Gmail or other (premium) e-mail and bank sites.
Facebook can force a secure connection via its settings, but may not work properly with all its applications (games) if you do.
Large sites like Yahoo and Facebook are usually not designed to work properly with a secure connection as they may have ads from a lot of sources, so you may have to access them via a normal http connection.