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slowness in the video's I view. The video is out of sync with the audio?

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New User

slowness in the video's I view. The video is out of sync with the audio?

When I'm on a website that displays video and audio, the two are not in sync with one another. This constantly happens. Whether I'm watching a music video on youtube, or watching a discussion on yahoo finance, the problem is always there. Can someone explain why things are out of sync (video--audio) , and is there something I can do to remedy the issue? Thank you.

5 REPLIES
Site Moderator

Re: slowness in the video's I view. The video is out of sync with the audio?

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.


Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window:

Try to disable hardware acceleration in Firefox.

New User

Re: slowness in the video's I view. The video is out of sync with the audio?

Thank you cor-el for your reply. First off, I'm using version 3.5 because the newer version 13 actually causes more problems with my video-audio viewing (out of sync and freezes) more then version 3.5. It seems 3.5 has less of the problem, weird? I tried disabling hardware accelerator in both flash player, and that had no difference on the issue. When I tried to disable hardware accelerator in firefox, following the instructions, I wasn't able to access it in the browsing section of the advanced tab. I wasn't given that option, in the three options offered? So, I can't comment on that possibility cor-el. I spent quite a bit of time, making sure I had new updates, and new plug-in updates on my system this morning. All of which made no difference in the problem? My system is an old computer. Am I beating an old horse here, because of that. My internet connection is not slow (charter) if that would have anything to do with it? I'm not a pro at solving computer problems. But, given good instructions I believe I can try various solutions to see if they can remedy the problem. What suggestions do you have cor-el? Again, thank you.

Re: slowness in the video's I view. The video is out of sync with the audio?

Pretty much all of the suggestions on fixing out of sync video/audio don't work. There is something wrong in the software that can't be fixed locally. I have a notebook running Windows 7, IE and Intel i5 and there is no problem with the audio/video. Windows XP started having these problems this spring. Last year there was not problem. Most likely all of this is due to continual upgrading of software. What a mess.

New User

Re: slowness in the video's I view. The video is out of sync with the audio?

Hi navydisposalee,

You're probably right. Also, my system is an old system and I'm pretty sure that is adding to my problem. When I upgrade to a new system, I suspect that may help. But, it may not if windows XP is actually at fault. Thanks for your reply.

Re: slowness in the video's I view. The video is out of sync with the audio?

I'm not sure if it's a XP problem. Adobe Flash Player has been suspected as the problem but I've tried using various versions of Flash Player and that does not help. Oddly enough, some video/audio web sites work just fine while others are out of sync. That indicates to me a problem with "standards of practice" being used by web designers or servers could also cause sync issues.