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#slow #memory_leak #crashtastic

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New User

#slow #memory_leak #crashtastic

I'm on a winders 7 boxen: 8gigs -The download thingy, the downward arrow that opens a history of recent downloads frequently crashes firefox, Asking download box where on earth my file is doesn't work now (it did at one point.)

-Youtube is stupid slow- as in watching a kunfu B action slow motion frame by glorious frame kind of slow. -"Canvas"(used by schools hated by many) strait up doesn't work: I can't log in, upload, or download-like at all. -file attachments in gmail blow up firefox (as in opening, or adding them). -It's eating up RAM faster than a hutt goes through 200000 google course meal.

4 REPLIES
Support Forum Moderator

Re: #slow #memory_leak #crashtastic

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Site Moderator

Re: #slow #memory_leak #crashtastic

You have quite a few extensions installed that can contribute to slow response and memory leaks.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Try to disable hardware acceleration in Firefox.

Grand Master

Re: #slow #memory_leak #crashtastic

New User

Re: #slow #memory_leak #crashtastic

Hi my Firefox is running slow and decided to make it run faster by changing the configuration.