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"file is Corrupt" ?

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New Contributor

"file is Corrupt" ?

I hav downloaded firefox's different versions frm different sites including official, but getting the same problem again n again that is "file is Corrupt" ? using win7. help

4 REPLIES
Site Moderator

Re: "file is Corrupt" ?

Did you try downloading from www.getfirefox.com? Try using another browser (such as Internet Explorer) and instead of clicking "Run" click "Save". Then, after the file is downloaded, double-click it to download.

New Contributor

Re: "file is Corrupt" ?

yeah i hav a FF 14 setup, downloaded from getfirefox, it was saved! still "file corrupt"

Site Moderator

Re: "file is Corrupt" ?

What security software do you have installed? try to disable it and then download again.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Or, download from another computer, transfer the file to a thumbdrive, then install it on your PC.

Site Moderator

Re: "file is Corrupt" ?

Which security software (firewall, anti-virus) do you have?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"