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"File is corrupt" when downloading firefox to Windows 7

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Grand Master

"File is corrupt" when downloading firefox to Windows 7

When trying to download & install Firefox to Windows 7 on a new HP laptop, I continuously get "File is corrupt" & cannot install it. I've tried from mozilla.com and two different dpownload sites.

Operating system

win 7

3 REPLIES
New User

Re: "File is corrupt" when downloading firefox to Windows 7

try another windows or another version

Support Forum Moderator

Re: "File is corrupt" when downloading firefox to Windows 7

This can be caused by anti-virus software/ real time scanners. Please try to disable your anti-virus software real time scanner and try again. Do not forget to enable it after the download is complete!'

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

New User

Re: "File is corrupt" when downloading firefox to Windows 7

Put Windows Defender off. My Firefox downloaded perfectly after I did this, and I'd downloaded FF 8 times with a "File corrupted" message before I did this.